We want to improve an aspect of your life with the products and services that we bring to you. Our purpose as a company is more than monetary alone. As people, we want to do things of value that bring joy. We hope that both our products and your interactions with us bring you both value and happiness.
In order to delight our customers, first, we listen to your feedback and do our best to respond in helpful ways. That can mean anything from adding instructions for a product to our website to designing a new feature to make a chicken coop easier to clean. Second, we design and manufacture thoughtful, quality products. And third, to create a culture of kindness. Everyone on our team from customer service folks, to builders and drivers prioritizes our the value and happiness that we bring to you, our customer.
Finding, educating, retaining and inspiring a team is a huge task and rewarding challenge. Our company was founded in part as a backlash to the idea in many companies that "everyone is replaceable".
The people who work every day to make a company able to deliver great products and great services deserve to be appreciated for their results and are not so easily replaceable.
As a company, we prioritize listening to the people who labor on behalf of our customer. We act on suggestions that raise our bar for customer service, product design, workers, and operations efficiencies. A culture of personal investment, kindness and thoughtfulness is what we strive to maintain.
If our customer service staff is the heart of our company, the Amish craftsmen builders and our delivery folks are the soul. They deserve a special shout out for the work they do.
Several of our delivery drivers grew up in the Amish community. Regardless of background, the people who make the products you love and the those who deliver them work hard to bring you the best. You will experience it first hand when you take delivery of your new chicken coop and you realize how incredible sturdy it is! Or, when you watch as the large structure is expertly maneuvered into place in your yard by one of our experienced delivery drivers.
About: All of our chicken coops are handmade by the Amish. Leon and Marvin work diligently to build your coop within two weeks of your order date. Because we build every coop from scratch, customization is easy to do so please ask if you have a special circumstance that needs to be addressed. We know that we do not have the lowest cost chicken coops. We wouldn't want to. We use high-quality materials and take the time to build a quality chicken coop. We expect our coops to last for 20 years with reasonable maintenance, maybe longer. We build your coop in a barn on an Amish farm in Gap, PA. You are welcome to visit us Monday - Friday 7:30 am to 4:30 pm or other times by appointment. (Link to appt request - should be reservation system on WP that I can put available hours into and they can select the best time.